WebEx troubleshooting

Troubleshooting steps for common WebEx issues

1. In the top right corner of Webex click on your phone's name and select Disconnect.
2. In the top left corner of Webex click on your initials and select sign out.
3. Power cycle your phone but turning it around and unplugging the left-most ethernet cable, counting to 5, and plugging it back in.
4. Once the phone has fully booted, sign back in the WebEx and reconnect your phone.